Privacy Policy

Plain-language summary; the legal text governs if the two ever differ.

What is this?

This is the everyday version of our Privacy Policy for jdswebservice.com. It explains what information about you we hold, what we do with it, and how to get it deleted. The formal legal version is the one that counts if the two ever say different things.

The short version

We hold two kinds of information: what you send us (like the consultation form and copyright reports), and what our own analytics records about visits to the site (like IP addresses, the page a visit came from, and what was clicked). The site shows ads, and we measure how the ads do. Tracking cookies only run if you accept them: the cookie banner at the bottom of the screen has two buttons, Accept All (the highlighted one) and Just Essential Cookies. If you pick Just Essential Cookies, no tracking cookies are set and we cannot track you any further. We never sell your information. Use the contact form with a "privacy request" note to reach us about your data, and policy updates take effect as soon as we post them.

Who we are; who can use the site

• "JD's Web Service" is a sole proprietorship in Pennsylvania that runs jdswebservice.com. We say "we," "us," and "our."
• Our terms of service say you must be at least 18 to use the site. We never knowingly ask people younger than that for their information.

Does this cover the work you do as a client?

• This page covers what happens through our website.
• Once you sign a service agreement with us, that signed agreement handles the information you share for the work. It wins over this page when the two differ.
• The payment and cancellation pages are public descriptions of those services, not the contract. The signed agreement wins whenever they differ.

What we collect

• The consultation form records: your name, email, phone number, business name, your website if you add it, whether you prefer a call or an email, and the message you write.
• Your form lands in our own email inbox so we can reply quickly.
• Copyright reports (jdswebservice.com/dmca/report) record what the report says: the site named, the exact URLs of the material, your role relative to the copyright owner, your identity and contact items (full legal name, company, email, phone, mailing address), what the copyrighted work is, anything extra you add, the statements the form requires and the typed full legal name that acts as your signature, and any attachments (kept privately, not publicly viewable). We also record the date and time and the IP address of the person who submitted it, so the notice process stays honest. Only the people handling the report can see that IP address; it never shows publicly and never appears in the reporter receipt.
• Our analytics records each visit: IP addresses, referrer URLs (including visits that come from ad campaigns), pages viewed, the times of visits, device and browser details, and how visitors interact with the site.
• IP addresses also help us slow spam bots on the forms.

Example: You fill out the form to ask about a new website. We keep your name, contact details, business name, and message so we can answer you. If you pressed Accept All in the cookie banner, our analytics also holds the visit data listed above. That is what we hold about you.

What other site features collect

• Client portal accounts: a name, an email, your login, and whatever you send us through the portal.
• E-signed contracts: your full legal name, which document you signed, and when you signed it.
• Online payments: handled by Stripe, so payment details stay with Stripe; we never hold your full card number.
• Setup details you choose to send us: if you send us a login so we can set up something for you, we use it only for that setup.
• Profiles: only the details you choose to put in them.
• Advertising: the site displays ads, and the ads are measured with our own analytics.
• Demo sites we show off are fictional and clearly marked as demos. Never put real information into a demo.

What we do with your information

• Answer questions and prepare quotes.
• Do and manage the work a client hired us for.
• Keep the site safe (like stopping spam).
• Run the site's analytics and ads (measuring page views, where visits come from, and how the ads do).
• Keep any records the law or your signed agreement asks for.

We also use information to handle copyright reports: reviewing them, contacting a reporter or an affected client when the DMCA policy calls for it, taking material down, and handling counter-notifications.

We measure ads with our own analytics. We never sell or rent your information.

Who else sees anything

• Only the companies that help us run the site: hosting and email delivery. They follow our instructions.
• Stripe for payments (never full card numbers on our side).
• Our analytics and ad records stay on our own servers.
• Copyright reports: report details are seen by the people who handle the report and, for a report naming a client's site, by that client. A counter-notification you send goes to the person who reported, with your contact details inside.
• Legally required situations only (a court order, for example).

Cookies: Essential vs Personal

• Essential Cookies: the few the site needs to work (the record of your banner choice in your browser's local storage, for example). They are always on.
• Personal Cookies: the tracking cookies behind analytics and ads. They only run if you accept them.
• The cookie banner at the bottom of the screen has exactly two buttons: Accept All (the highlighted one) and Just Essential Cookies.
• If you do not accept tracking cookies, no tracking cookies are set and we cannot track you any further.
• Clearing the banner's stored choice in your browser's local storage makes the banner ask again.

All cookie detail lives in our Cookies Policy. We point to it rather than keeping two lists.

How long we keep your information

• Form records, analytics data, and ad records: indefinitely unless you ask us to delete them. There is no automatic cleanup on a timer; deletion happens when you ask.

Example: Two years ago you filled out the form and nothing came of it. The record just sits there until you email us and ask us to delete it.

• Copyright report records (with their attachments and the recorded IP address): the same way, indefinitely until someone asks us to delete them.

• Information you share for client work is kept the way your signed agreement says.

Keeping it safe

• Information travels over HTTPS.
• Only the operator can reach the personal information on our side.
• Payments run through Stripe; Stripe holds the card numbers, we never do.
• No security is perfect, and we will not pretend otherwise, but we take this seriously.

Your rights and how to use them

You can ask us to:

• Show you what we hold about you.
• Fix something that is wrong.
• Delete it (yes, even records that are years old).
• Explain anything on this page.

How to ask: use the contact form on our site and put a short note such as "privacy request" in your message. It arrives at [email protected], the same inbox our terms of service points data questions to. If we need to check it is really you, we will reply and ask one quick confirming question (the address you filled in, for example).

Example: "Hi. Privacy request: please delete my inquiry from last spring." That is all a request needs to get moving.

California rights

• If you are in California, you can ask to know, correct, or delete information about you.
• What we hold falls into the categories California law names: contact details (including mailing addresses and IP addresses, the analytics ones and the one recorded with a copyright report), business details, what you do on the site (pages viewed, the pages visits came from, how the ads do), and the content of what you send us (messages, portal material, and copyright reports with their attachments).
• We do not sell or share personal information the way California law uses those words, so there is nothing to opt out of.
• We will not treat you differently for asking.
• Ask the same way as above, and we answer within the time California law allows.

If you are in the EU, EEA, or the UK

• We follow the basic GDPR ideas: use information only for the reasons given here, keep it only as long as needed, keep it accurate and secure.
• Our reasons for processing are your consent (you give it in the cookie banner for Personal Cookies, and when you submit a form) and our legitimate interests in answering you and keeping the site safe.
• Your information is stored on servers in the United States.
• You can access, fix, delete, restrict, object to, and take away (port) your information, and you can withdraw your consent.
• You can also complain to the supervisory authority where you live.
• Same contact route as above.

Changes take effect immediately

• We can change this policy at any time. The change starts working the moment we post it.
• That is our house rule across all of our legal documents, so no document disagrees about this.

Contact

• Privacy requests: the contact form with a "privacy request" note (see above).
• Everything else: [email protected], the mailbox our terms of service names for notices and questions.